A report from the park app
On the report page, the guest chooses their campsite pitch or accommodation, describes the problem and adds a photo.
Integration with WeMa Mobile
Connect WeMa Mobile to your reports
With WeMa Mobile, your park has its own app for guests. A button in that app opens the Verbleif report page. A guest at Pitch 112 reports the broken power box and it goes straight to reception. Reception turns it into a task for technical services. No form at the desk, no message that stays unread.
Open
Campsite pitch 112 - Power box not working
Created by guests
Convert to task
Example situation: Campsite pitch 112 at holiday park Wilgenmeer, Friday 17 July at 11:42.
What the integration does
What the integration does with WeMa Mobile
Directly at reception
The report appears at reception in Verbleif with object, photo and time. One click turns it into a task.
You decide what guests can do
Per location you set which type of report is allowed, whether a photo is allowed, and whether the reservation number is required.
What guests can do
What guests can do via WeMa Mobile
| What the guest does | Direction | Adjustable |
|---|---|---|
| Report via the link in the WeMa app or the QR code | Guest to Verbleif | Always |
| Send a photo along | Guest to Verbleif | On by default |
| Enter the reservation number | Guest to Verbleif | Optional, or required |
| Choose from all objects, or only the own campsite pitch or accommodation | Guest to Verbleif | Adjustable per location |
| Report a shared facility, such as North sanitary building | Guest to Verbleif | Off by default |
| Report before arrival or after departure | Guest to Verbleif | Off by default |
| Follow whether the report has been received, picked up and completed | Verbleif to guest | Always |
Verbleif and WeMa Mobile do not exchange data. The app of your park opens the report page of Verbleif.
For your team
What changes for your team
A guest reports on the spot, and the team works it off on the spot.
Reception
No longer needs to type out reports from messages or from the desk. Everything comes in on one list.
Housekeeping
Sees a request from a guest come in as a task at the right object, with the guest's text attached.
Technical services
Receives the fault at Campsite pitch 112 as a task, with a photo, and completes it in the app.
Open
Bungalow 24 · Tap in the bathroom leaking
How it works
How to connect WeMa Mobile
You set it up per location and then share the link with WeMa Mobile.
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Install the app
App Store
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WeMa Mobile
Installed
You install WeMa Mobile in the Verbleif App Store and choose the locations where guests may report.
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Choose the settings per location
Guest reports
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Reservation number required
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Own accommodation only
You choose the types, the priority and what guests may do: photos, reservation number, facilities and reporting outside the stay.
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Give the link to WeMa Mobile
Guest reports
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Link and QR code
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Link and QR code
Active
You share the link of each location with WeMa Mobile. They add a button for it in the app. You download the QR codes as PDF.
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Frequently asked questions
Questions about the WeMa Mobile integration
Does the guest have to log in to report?
No. The report page works without an account. If you want to be sure who reports, make the reservation number required.
How does the report page get into the WeMa app?
You give the link of your park to WeMa Mobile. They add a button to the app that opens the Verbleif report page. Nothing more is needed: no data goes back and forth.
How many reports come in?
In the app you see per location the number of reports from the last thirty days.
Can I temporarily switch off the report page?
Yes. You pause the link per location, for example outside the season. Renewing is also possible; then the old QR code no longer works.
Which plan includes the WeMa Mobile integration?
From Premium. There is no integration in Starter. The plan comparison shows what each plan includes.
More integrations
All integrations of Verbleif
Besides WeMa Mobile, Verbleif integrates with Great Stay App and with five reservation systems.
App Store
