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Integration with Tommy and TOMM

Connect Tommy and TOMM to your changeover day

Do you work with Tommy Booking Support or with TOMM? Verbleif reads the arrivals and departures per location, with the travel party and the extra items booked. Verbleif recognises a reservation without guests as a block. That way your housekeeping knows exactly which accommodations change over today, without lists from the reservation system.

Example data.

Example situation: Chalet 07 at holiday park Wilgenmeer, Friday 17 July.

What the integration does

What the integration does with Tommy and TOMM

Arrivals and departures per location

Verbleif fetches the arrivals and departures per location, up to thirty days ahead. The changeover day is ready in the schedule.

Blocks recognised

A reservation without guests, or one on a chosen sales channel, becomes a block on the object and not a cleaning task.

Webhook and fixed schedule

Tommy and TOMM report changed reservations via a webhook. In addition, Verbleif fetches everything five times a day.

Data and direction

Which data Verbleif reads from Tommy and TOMM

Data Direction When
Accommodations and the locations in Tommy or TOMM Tommy or TOMM to Verbleif With every synchronisation
Reservations as arrivals and departures, with the travel party Tommy or TOMM to Verbleif Directly via the webhook per location, and five times a day
Items on a reservation, as products Tommy or TOMM to Verbleif With every reservation
Sales channels, to recognise reservations as blocks TOMM to Verbleif During setup
Tasks, hours or status Nothing goes back Verbleif sends nothing to Tommy or TOMM

Objects outside their rental period stay outside Verbleif, if you leave that setting on.

For your team

What changes for your team

The changeover day from Tommy or TOMM, as a work list in Verbleif.

Reception

Sets up the webhook once in Tommy or TOMM. After that, reception does not need to pass anything on.

Housekeeping

Sees per accommodation the departure, the arrival and the travel party, and completes the task in the app.

Technical services

Sees a block as a block and plans maintenance on the days the accommodation is free.

Task overview in Verbleif with today's tasks, in a browser frame.
Task overview in Verbleif. Example data.

How it works

How to connect Tommy or TOMM

You connect each location separately, with its own key.

  1. Connect your location

    For each location you enter the API key. For Tommy you also enter the username and password. Verbleif tests the connection straight away.

  2. Choose the settings

    You choose the import window, how Verbleif recognises blocks and which ledger account items get.

  3. Turn on the webhook and synchronise

    You paste the webhook URL and the header from Verbleif into Tommy or TOMM, and start the first synchronisation.

Frequently asked questions

Questions about the Tommy and TOMM integration

Does the integration work with Tommy and with TOMM?

Yes. They are two apps in the Verbleif App Store with the same setup. TOMM is the new generation of Tommy Booking Support.

How does Verbleif know that a reservation is a block?

A reservation without guests counts as a block. You can also choose sales channels that are always a block, and keep babies out of the count.

How far ahead does Verbleif read reservations?

By default up to thirty days ahead. You set per location from when and until when Verbleif fetches reservations.

Does anything go back to Tommy or TOMM?

No. Verbleif only reads. Tasks, photos and hours stay in Verbleif.

Which plan includes the Tommy or TOMM integration?

From Premium. There is no integration in Starter. The plan comparison shows what each plan includes.

Experienced for yourself

Do you work with Tommy or TOMM?

Request a demo and bring a busy changeover day. We show how it lands on the list in Verbleif.